Letstamp
Letstamp Business Guide

How Can I Use Letstamp in My Business?

Build a digital customer loyalty program, launch reward campaigns and process customer transactions from one platform. Letstamp makes it easier to turn first-time visitors into repeat customers.

Create Campaigns
Rewards and loyalty cards
Register Visits
QR or transaction code
Reward Customers
Points, stamps and gifts
Letstamp customer transaction QR code and short code screen

Letstamp is a digital customer loyalty platform that helps businesses create campaigns, reward customers and manage loyalty transactions without relying on paper stamp cards or plastic membership cards.

You can use Letstamp to create stamp cards, reward points campaigns, welcome offers, birthday gifts, referral campaigns, coupons and gamification experiences. Customers join through your business page or QR code and use a personal transaction code when they earn or redeem rewards.

1

Create Your Letstamp Business Account

Register your business and access the Letstamp Partners panel where your loyalty program is managed.

Add Your Business Information

Enter your business details and prepare the customer-facing business page where visitors can view your active campaigns and join your loyalty program.

Set Up Your Branches

Add and edit business locations, assign branch-specific users and generate QR codes that customers can scan to discover your campaigns.

2

Create Your First Loyalty Campaign

Select a campaign model that matches your products, customer habits and business goals.

Stamp Card

Give customers a stamp after eligible purchases and offer a reward after they complete the card.

💰

Reward Points

Provide fixed or percentage-based points according to the amount a customer spends.

👋

New Customer Campaign

Welcome first-time customers with points, a complimentary product or a discount reward.

🎂

Birthday Gift

Automatically reward eligible customers on their birthdays and encourage a return visit.

🎟️

Coupon Campaign

Create reusable or one-time coupon codes with quantity and usage-frequency limits.

🎮

Gamification

Engage customers with a lucky wheel, scratch card or box-opening reward experience.

3

Invite Customers to Join

Make your loyalty campaigns visible at the moments when customers are most likely to participate.

Share Your Business QR Code

Generate your QR code from the branch management page and place it where customers can easily scan it. The code can direct customers to your business page, active campaigns and app download options.

You can display the QR code on:

Checkout counters
Restaurant tables
Printed receipts
Social media profiles

Explain the Benefit Clearly

Use a simple customer-facing message such as “Scan to collect stamps,” “Join and earn points” or “Scan to receive your welcome reward.” A clear benefit reduces hesitation and supports participation.

4

Process the Customer Transaction

Use the customer's personal QR code or short transaction code when they make a purchase.

Letstamp transaction code used for earning and redeeming loyalty rewards

Earning Stamps or Reward Points

  1. Ask for the transaction code or scan the customer's QR code.
  2. Select the stamp or reward points transaction in Letstamp Partners.
  3. Enter the number of stamps or the eligible sale amount.
  4. Complete the transaction and update the customer's account.

Redeeming a Reward

  1. Open the customer transaction using the QR code or short code.
  2. Select the reward or points redemption option.
  3. Choose the available reward or enter the points amount.
  4. Confirm the redemption.

Which Loyalty Campaign Should You Start With?

The right starting campaign depends on how frequently customers purchase and what kind of reward best fits your profit margin.

Campaign Best For Example
Stamp Card Frequent, similar purchases Buy 9 coffees and receive the 10th free
Reward Points Different order values Earn 5% in points after eligible purchases
Welcome Campaign Customer acquisition Receive a complimentary coffee after the first visit
Birthday Gift Relationship building Receive a birthday reward valid for 30 days

Manage Customers and Improve Your Campaigns

After your loyalty program begins collecting transactions, you can use the Letstamp Partners panel to understand customer behaviour and communicate with selected customer groups.

Customer Management

View customer profiles, earned points, available rewards and transaction activity.

Customer Segmentation

Identify routine customers, one-time visitors, inactive users and customers with pending rewards.

SMS and Push Notifications

Send scheduled messages to selected customers or communicate with your entire customer base.

Gift Sending

Send reward points or gift cards immediately or schedule them for a future date.

Mobile App Management

Manage in-app banners, buttons, navigation links, icons and additional custom pages.

POS Integration

Connect supported POS systems and configure product-triggered campaigns separately for each branch.

Tips for Launching Your Loyalty Program

Keep the first reward achievable.
Customers should be able to understand the goal and make visible progress without unnecessary complexity.
Explain campaign conditions clearly.
Include eligible products, expiration dates, reward conditions and participating branches.
Promote the program at checkout.
Train employees to mention the customer benefit before completing each eligible transaction.
Review inactive customer segments.
Use targeted rewards or messages to reconnect with customers who have lost their purchasing routine.

See How Stamp Transactions Work

Watch the step-by-step tutorial to see how a customer transaction is opened and how stamps are added in Letstamp.

How to Stamp and Earn on Letstamp — Step-by-Step Tutorial

Launch Your Customer Loyalty Program

Create campaigns, reward repeat customers and manage your loyalty program from one platform.

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